Terms and conditions
1.1 These General Terms and Conditions apply to all offers from Atelier Jungles and to all agreements entered into with Atelier Jungles.
1.2 In addition to these general terms and conditions, additional terms and conditions may apply to certain services and / or products if expressly indicated.
1.3 The provisions in these General Terms and Conditions can only be deviated from if this has been expressly agreed in writing and in which case the other provisions of these conditions remain in full force.
1.4 If the Buyer also refers to his general terms and conditions, those terms and conditions do not apply unless expressly agreed in writing by Atelier Jungles.
1.5 The internet site of Atelier Jungles focuses on both the National & International market.
1.6 "Buyer" means any visitor to the internet site or any natural or legal person who is or will be in a contractual relationship of any kind with Atelier Jungles.
1.7 Atelier Jungles reserves the right to adapt these conditions to the legal standards of the Netherlands.
1.8 By using the internet site of Atelier Jungles and / or placing an order, the Buyer accepts these General Terms and Conditions as well as all other rights and obligations as stated on the internet site.
- Special Offers and conclusion of agreements.
2.1 Special Offers are valid while supplies last. With special offers published on the website www.atelierjungles.com, this is announced via online channels, by telephone or by e-mail. special offers as STOCKSALE or OUTLET items are non refundable. this will be communicated at least 2 times before item is placed in shopping cart.
2.2 A personalized quotation has a validity of 4 weeks, unless a different period is stated in the quotation.
2.3 An agreement is concluded when an order confirmation has been handed over to the Buyer by email or by post sent to the e-mail address or main address provided by the Buyer.
2.4 The Buyer and Atelier Jungles expressly agree that by using electronic forms of communication, a valid agreement is concluded as soon as the conditions in Articles 2.1 and 2.3 are met. In particular, the lack of a normal signature does not detract from the binding force of the offer and its acceptance. To the extent permitted by law, the electronic files of Atelier Jungles will serve as a presumption of evidence.
2.5 Information, images, oral communications, by telephone or email and statements of applicability with regard to all offers and the main characteristics of the products (such as colour, quality or fit) are given or made as accurately as possible. However, Atelier Jungles does not guarantee that all offers and products fully correspond to the information or applicability given. In principle, deviations cannot give right to compensation and / or dissolution.
3.1 All prices are expressed in euros, in accordance with the legal regulations, and include sales tax.
3.2 Special offers are only valid for the period of validity as stated in that offer ans / or as supplies last. This listing is printed or listed on the website related to that special offer. These periods always correspond.
3.3 The Buyer owes the price that Atelier Jungles has communicated to it in its confirmation in accordance with article 2 of these conditions. Apparent (manipulation) errors in the quotation, such as obvious inaccuracies, can also be corrected by Atelier Jungles after the conclusion of the agreement.
3.4 Delivery costs are not included in the price unless specifically stated otherwise.
3.5 When returning part of the full delivery, and unless otherwise expressly confirmed by Atelier Jungles, the shipping costs will be irrevocably charged and thereby NOT be compensated..
4.1 Orders via the website can be paid in the following ways: via Credit Card, Mastercard, Visa or iDeal. Atelier Jungles can expand the payment options in the future. Other payment options will be announced via the website or via a written notification from Atelier Jungles.
4.2 In the event that a payment term has been agreed by Atelier Jungles, the Buyer will be in default by the mere expiry of this term.
Payment terms can only be agreed in writing under conditions to be set and agreed upon.
4.3 In the event of late or non-payment, the additional costs are always for account of the buyer.
4.4 The Buyer will also be charged to all (extra) judicial costs of whatever nature, which Atelier Jungles has had to incur as a result of the Buyer's failure to fulfill its (payment) obligations.
4.5 In the event of late payment, Atelier Jungles is entitled to dissolve the agreement with immediate effect or to suspend (further) delivery until the Buyer has fully complied with the payment obligations, including the payment of interest and costs owed.
- Delivery and delivery time.
5.1 Orders are delivered as soon as possible. In principle, Atelier Jungles strives to ship orders within 2 working days. Said delivery time is only an indication and never counts as a deadline. Atelier Jungles may state further information regarding delivery times on the website or make it known in writing in other ways. Such information is only indicative. The maximum delivery time will be 30 days unless otherwise agreed. If this delivery time is not feasible, we will inform you. You then have the right to terminate the agreement. Amounts already paid will be credited as soon as possible, but within 30 days.
5.2 If a product that is temporarily out of stock is ordered by the Buyer, it will be indicated when the product is available again. Delays will be reported to the Buyer by email or phone.
5.3 Deliveries will be made to the address specified by the Buyer during the conclusion of the agreement. Atelier Jungles is in no way accountable for delivery failures due to wrongly specified address information.
5.4 The risk of loss or damage to the product that is the subject of the agreement passes to the buyer at the moment when these are legally and / or factually delivered to the buyer and thereby under the control of the buyer or of a party third party to be designated by the buyer.
5.5 Different conditions may apply to deliveries abroad.
- Exchange and right of withdrawal
6.1 The Buyer is obliged to carefully inspect the products or have them inspected immediately upon receipt. The buyer can exchange / return the products within 14 days. Agreements with consumer / buyers where only electronic communication is used, the consumer / buyer has the right to exercise a right of withdrawal without penalty and without giving reasons within fourteen (14) working days after delivery of the product(s) in matter.
6.2 If the consumer / buyer has made use of the right of withdrawal as stated in the previous paragraph, Atelier Jungles will provide a refund within 30 days.
6.3 In case of a business to business production in order and tailored to the wishes of the company or client keep in mind that we are working with a handmade production. Tiny flaws in the style or difference in color or fabric are possible, we always make sure to do our upper best to create identical pieces, but because of the artisanal production this is not guaranteed. We do however guarantee the promised quality for a fashion and not functional design and will repair or replace items that are not satisfactional in functional design within the first 6 months after purchase and order fulfilment as lawfully stated in the sellers guarantee. We reserve the right to a margin of error of 10% on the total order in artisanal deviations. *production deadline is not set, but an indication.*
6.4 Quality complaints, such as complaints that are not found at first inspection, are to be filed at least within one (1) month after purchase by email to firstname.lastname@example.org. When the one (1) month period exceeds, we cannot trace back the origin of the complaint before use and therefore are not obligated to maintain the lawfully sellers guarantee.
Retention of title
7.1 After full payment, the product is the property of the customer.
- Warranty and liability
8.1 Atelier Jungles guarantees that the goods to be delivered meet the usual requirements and standards that can be set and are free from any defects. in the unlikely event that this is not the case, a legally appropriate solution will be ensured.
8.2 The proof of purchase is proof of the warranty.
8.3 Atelier Jungles is never obliged to pay any compensation to the Buyer or others, unless there is intent or gross negligence on the part of Atelier Jungles. Atelier Jungles is never liable for consequential or business damage, indirect damage and loss of turnover.
8.4 If Atelier Jungles, for whatever reason, is obliged to compensate any damage, the compensation will never exceed an amount equal to the invoice value with regard to the product or service that caused the damage.
8.5 Without prejudice to the provisions of this article, there can be no warranty if wear can be considered normal and further in the following cases:
- if changes have been made to or to the product, including repairs that have not been carried out with the permission of Atelier Jungles; - if the original invoice cannot be submitted, has been changed or made illegible;
- if defects that are the result of non-destination or improper use;
- if damage is caused by intent, gross negligence or negligence.
8.6 The Buyer is obliged to indemnify Atelier Jungles against any claim that third parties may make against Atelier Jungles with regard to the agreement, insofar as the law does not preclude the relevant damage and costs from being borne by the Buyer.
The Buyer is obliged to return the product to Atelier Jungles if requested by Atelier Jungles in order to ensure a proper assessment and settlement of the warranty claim. If a complaint is upheld, Atelier Jungles undertakes to supply an equivalent product unless otherwise agreed.
8.7 In addition to these warranty provisions, statutory warranty provisions remain in force.
8.8 The return of a product purchased remotely is at the risk of the consumer. It is therefore advised to send the package with track and trace and proof of shipment. in the unlikely event that a package does not arrive the consumer is liable. to avoid this risk you can choose to send your package insured. Atelier Jungles is never liable for the loss of a returned package without proof of acceptence by company.
Any arrangement offered by Atelier Jungles as a guarantee does not affect the rights that the consumer can assert against Atelier Jungles under the law and the distance contract.
Any warranty granted by Atelier Jungles does not affect the rights that the buyer can assert against Atelier Jungles under the law, the distance contract and the warranty provided by Atelier Jungles.
- Force majeure
9.1 In case of force majeure, Atelier Jungles is not obliged to fulfill its obligations towards the Buyer, or the obligation is suspended for the duration of the force majeure.
9.2 Force majeure means any circumstance that is independent of its will, whereby the fulfillment of its obligations towards the Buyer is prevented in whole or in part. Those circumstances include strikes, fire, business failures, energy failures, late or no delivery from suppliers or other third parties engaged. Force majeure also includes malfunctions in a (telecommunications) network or connection or used communication systems and / or the internet site not being available at any time.
- Intellectual property.
10.1 The Buyer expressly acknowledges that all intellectual property rights of displayed information, communications or other expressions with regard to the products and / or with regard to the internet site rest with Atelier Jungles, its suppliers or other entitled parties.
- Personal data.
- Applicable law and competent court.
12.1 All offers and agreements are exclusively subject to Dutch law.
- Your rights
14.1 You can always ask Atelier Jungles which data is processed about you. You can send an e-mail for this. You can also ask Atelier Jungles by e-mail to make improvements, additions or other corrections, which Atelier Jungles will process as soon as possible if justified. If you no longer appreciate receiving information, you can inform Atelier Jungles. Information is only sent if you have provided your email address.
- Copyright images and text material
15.1 It is not permitted, without written permission, to copy, save, publish, reproduce or otherwise use text and / or image material that you can logically assume is in the possession of Atelier Jungles. Legal proceedings will be followed in the event of a violation.
if you have any questions regarding the information provided above, don’t hesitate to contact us.